Effective Date: February 01 of 2025. Last Updated: [Insert Date]
Welcome to V&S Cleaning Services (“Company,” “we,” “our,” or “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website (vscleaning.com), use our service booking system, and interact with our company.
By using our services, you consent to the practices described in this policy.
1. Information We Collect
We collect personal data when you visit our website, book a service, or contact us.
a) Personal Information You Provide
- Account Registration Data: Name, email address, phone number, and address when booking a service.
- Payment Information: When making a payment, we collect billing details. (Note: We use third-party payment processors and do not store payment details.)
- Service Details: Preferences and specific requests related to cleaning services.
b) Automatically Collected Data
- Log & Device Data: IP address, browser type, operating system, and visit timestamps.
- Cookies & Tracking Data: We use cookies and tracking technologies to improve your user experience.
c) Data from Third-Party Services
We may collect information from Google Analytics, payment processors, and advertising platforms for service optimization and marketing.
2. How We Use Your Information
We use your data to:
- Provide and manage bookings through our online system.
- Process transactions securely via third-party payment services.
- Communicate with you about appointments, promotions, or customer service matters.
- Improve website functionality and user experience.
- Comply with legal obligations and prevent fraudulent activity.
3. Sharing Your Information
We do not sell your personal data. However, we may share it in the following cases:
| Who We Share With | Why We Share |
|---|---|
| Service Providers | To process payments and manage booking systems. |
| Legal Authorities | If required by law or for fraud prevention. |
| Marketing Platforms | To send promotions, if you opt-in. |
4. Your Privacy Rights (CCPA & GDPR Compliance)
As a California resident (CCPA) or EU citizen (GDPR), you have the right to:
✅ Access Your Data – Request what personal data we have about you.
✅ Correct Your Information – Update any inaccurate personal data.
✅ Delete Your Data – Request that we erase your personal information (except when required by law).
✅ Opt-Out of Data Selling – We do not sell data, but you can opt out of marketing communications.
✅ Request Data Portability – Receive a copy of your personal data.
📩 To Exercise These Rights, Contact Us:
- Email: support@vscleaning.com
- Phone: 562-437-2226
We will respond to verified requests within 45 days, as required by law.
5. Cookies and Tracking Technologies
We use cookies to enhance user experience, analyze traffic, and improve services. You can manage or disable cookies in your browser settings.
6. Data Security
We implement administrative, technical, and physical safeguards to protect your data. However, no method of transmission over the internet is 100% secure.
7. Data Retention
We retain personal information only for as long as necessary to provide services or meet legal requirements.
8. Children’s Privacy
Our services are not intended for individuals under 18 years old. We do not knowingly collect information from minors.
9. Third-Party Links
Our website may contain links to external sites. We are not responsible for their privacy practices.
10. Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with the new effective date.
11. Contact Us
For questions or concerns about this Privacy Policy, please contact:
📧 Email: support@vscleaning.com
📞 Phone: 562-437-2226
🌐 Website: vscleaning.com
comprehensive Privacy Policy for V&S Cleaning Services (vscleaning.com), ensuring compliance with current legal requirements, including the California Consumer Privacy Act (CCPA) and General Data Protection Regulation (GDPR), where applicable.
